Product Warranty
1) All products sold by SABOIL S.a.s. are covered by a 24-month standard warranty for defects of conformity, pursuant to Legislative Decree No. 24/02. To benefit from warranty service, the Customer must retain the invoice (or delivery note) received with the purchased goods. Customers can always download invoices for their purchases from the website www.saboil.it by accessing the reserved area.
2) The 24-month warranty pursuant to Legislative Decree No. 24/02 applies to products with a defect of conformity, provided that they are used correctly, in accordance with their intended use, and as provided in the accompanying documentation. This warranty, in accordance with Legislative Decree No. 24/92, is reserved only for private consumers (natural persons who purchase goods for purposes not related to their professional activity, or who make the purchase without indicating a VAT number on the order form). In the event of a lack of conformity, SABOIL S.a.s.
will restore the product’s conformity, at no cost to the Customer, by replacing it or offering a price reduction, up to the point of terminating the contract. If no lack of conformity is found, pursuant to Legislative Decree no. 24/02, the Customer will be charged for any inspection costs, as well as any shipping costs incurred by SABOIL S.a.s.
3) If, for any reason, SABOIL S.a.s. is unable to replace a product under warranty (repaired or replaced), it may, with the Customer’s consent, replace the product itself (if still in the price list) or another product of equal characteristics and value, or, finally, issue a discount voucher for the same amount to be used on another product valid for 6 months from the date of issue.
4) No damages may be claimed from SABOIL S.a.s. for any delays in replacing products under warranty.
5) In cases where the application of the warranty requires the return of the product, the item must be returned by the Customer in its original packaging, complete in all its parts. To limit damage to the original packaging, it is recommended, whenever possible, to place it in a second box. The application of labels or adhesive tape directly on the original product packaging should be avoided under all circumstances.
SABOIL S.a.s.
VAT: 02043770615
Via Mezzagni, 66/68 – 81030 Castel Volturno (CE)
Tel 0823 853234